The Advertising Standards Authority concluded that one of the ads, for NatWest, was misleading because in the town of Farsley in West Yorkshire they had closed a Natwest branch when there were no other banks remaining.
The other ad was for RBS and the ASA found that in Bettyhill, Thurso, RBS had closed a branch which was the last in town and replaced it with a stop on its mobile bank route.
The complaints were brought by the Campaign for Community Banking Services.
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